CauseFlow offers four plans to match your team’s investigation volume. All plans include every integration in the catalog — plans differ in how many investigations and events you use per month and the level of support you receive.
For full pricing details, visit causeflow.ai/pricing.
Plan comparison
| Plan | Monthly | Annual (15% off) | Investigations / mo | Events / mo | Rate limit |
|---|
| Starter | $99 | $84 / mo | 15 | 500 | 100 req/min |
| Pro | $349 | $297 / mo | 60 | 3,000 | 500 req/min |
| Business | $899 | $719 / mo | 200 | 10,000 | 2,000 req/min |
| Enterprise | Custom (min $2,000) | Negotiated | Custom | Custom | Custom |
All plans include access to every integration in the catalog. Plans differ in investigation and event volume and support level — not in which tools you can connect.
What counts as an investigation?
One investigation covers a complete incident investigation cycle — from alert ingestion through AI analysis to remediation proposals.
What counts as an event?
Every incoming alert consumes 1 event. Events cover AI triage — severity classification and initial evidence gathering. If the alert meets your severity threshold, it also triggers a full investigation.
Each plan includes a monthly allowance of both investigations and events. If you reach your limit, you can purchase more.
Features by plan
| Feature | Starter | Pro | Business | Enterprise |
|---|
| All integrations | Yes | Yes | Yes | Yes |
| Knowledge base | Yes | Yes | Yes | Yes |
| Remediation (PRs) | Yes | Yes | Yes | Yes |
| RBAC | Yes | Yes | Yes | Yes |
| Audit trail | Yes | Yes | Yes | Yes |
| Email support | Yes | Yes | Yes | Yes |
| WhatsApp support | No | Yes | Yes | Yes |
| SSO / SAML | No | No | No | Yes |
| Dedicated support | No | No | No | Yes |
| SLA | No | No | No | Yes |
| Custom integrations | No | No | No | Yes |
Exceeding your limits
When you reach your monthly investigation or event allowance, you have two options:
- Overage (auto-charge) — Additional usage is billed automatically via Stripe at the end of the billing cycle.
- Quota packs (manual purchase) — Buy additional investigations or events upfront at a reduced per-unit rate from Dashboard > Billing > Buy Quota.
See Usage and quotas for details on how consumption works.
Enterprise
Enterprise plans are available for organizations with 50 or more developers. Enterprise includes:
- Custom investigation and event volumes
- SSO / SAML for your identity provider
- Dedicated support engineer
- Custom SLA
- Custom integrations
- Negotiated overage pricing
Contact sales to discuss an Enterprise plan.
Billing and payments
All payments are processed securely via Stripe. You can view invoices, update your payment method, and manage your subscription from Dashboard > Billing.
Annual plans offer a 15% discount compared to monthly billing. See Manage subscription for upgrade and downgrade instructions. 
