Use this file to discover all available pages before exploring further.
When CauseFlow investigates an incident, its agents need context about your services — architecture decisions, runbooks, past incidents, and related tickets. Project management integrations give agents access to this context automatically, without anyone needing to paste links manually.All project management integrations are connected via OAuth through CauseFlow’s managed integration layer. CauseFlow handles the OAuth token lifecycle (authorization, refresh, and secure storage) so the orchestrator always has up-to-date access when an investigation starts.
During an investigation, agents search your connected tools for:
Related tickets — open or recently closed issues linked to the affected service
Architecture docs — Notion pages, Confluence spaces, or wiki entries describing the service
Runbooks — step-by-step guides for known failure modes
Deployment notes — release tickets or stories describing recent changes
This context enriches root cause analysis, especially for incidents where the code and infrastructure look healthy but a process or configuration change caused the issue.
The more context CauseFlow has about your services, the more accurate its investigations. Connect your project management tools and link them to services in the dashboard so agents can find the right documents instantly.
CauseFlow searches your Jira instance for issues linked to the affected service during investigation. Agents use the service name, incident keywords, and any labels you have configured to find relevant tickets.
CauseFlow searches your Notion workspace for pages related to the affected service during investigation. This is especially useful for architecture documentation and runbooks stored in Notion.
Go to Dashboard > Integrations > Notion and click Connect.
2
Authorize on Notion
You’ll be redirected to Notion’s OAuth page. Select the pages and databases you want CauseFlow to access and click Allow access.
3
Return to CauseFlow
The integration will show as connected. You can expand access later by reconnecting and selecting additional pages.
Notion’s OAuth scopes access to only the pages and databases you explicitly select. CauseFlow cannot access pages you did not authorize, even if they exist in the same workspace.
CauseFlow searches your Confluence instance for spaces and pages related to the affected service. This is especially useful for runbooks, architecture decision records (ADRs), and service documentation stored in Confluence.
OAuth tokens are stored in CauseFlow’s credential vault using KMS envelope encryption. CauseFlow never stores tokens in plaintext, and access is scoped to the read-only operations you authorized.Access tokens are refreshed automatically using the OAuth refresh token flow. If a token expires or is revoked, CauseFlow shows the integration as disconnected and pauses context enrichment until you reconnect.
Integrations overview
See the full catalog of supported tools.
Integrations overview
See the full catalog of available integrations.
Security overview
Learn how CauseFlow stores and protects your credentials.
