Skip to main content
Communication integrations keep your team informed without requiring them to check the CauseFlow dashboard constantly. When incidents are created, investigations complete, or approvals are needed, CauseFlow sends notifications to your connected communication tools.

​
Slack

Slack is the primary communication integration. Once connected, CauseFlow sends notifications for:
  • New incidents — when an alert is received and triage is complete
  • Investigation complete — when agents finish and a root cause is available
  • Pending approval — when a remediation proposal is waiting for your review
  • Incident resolved — when an incident is marked as resolved
To connect Slack:
1

Open the integration

Go to Dashboard > Integrations > Slack and click Connect.
2

Authorize in Slack

You’ll be redirected to Slack. Select the workspace and click Allow to grant CauseFlow permission to post messages.
3

Choose notification channels

Back in CauseFlow, select which Slack channel should receive each notification type. You can route different severity levels to different channels.
Create a dedicated #incidents channel in Slack and route all CauseFlow notifications there. This keeps the incident timeline visible to the whole team without cluttering general channels.

​
Other communication tools

Additional communication tools are available through CauseFlow’s integration catalog. Check Dashboard > Integrations for the latest available connections.
Communication integrations are expanding rapidly through our integration platform. Check Dashboard > Integrations for the latest available connections.